Save your cultivated air of mystery for vaguebooking on Facebook. Now that we’ve addressed email’s most outrageous offenses, let’s look at some guidelines for email etiquette that will always leave you looking like a polished pro. If the goal of your email is to persuade, style it as an elevator pitch. Then, decide what your objective is-what are you hoping will happen as the result of sending this email? Write a brief, clear message with that in mind.
Instead, do your brainstorming before you write the email. I don’t know how many times I’ve read a rambling email only to wind up thinking, “Okay, but what does this person want from me?” For the love of all things electronic, don’t use email as a means to do a brain dump. Odds are good you’ll have calmed down when you come back, and you’ll be able to offer clear-headed feedback rather than blistering invective. Then let the draft sit for twenty-four hours. If you must write an angry email, either don’t add a recipient in the To: field or write it in your word processor, where you won’t be tempted to hit Send. Angry emails raise the recipient’s defenses, and that’s not productive. And it can be much easier to put those feelings in writing rather than have a difficult face-to-face conversation. Sometimes you just want to tell someone off. And especially don’t write anything that could come back to haunt you. (See above.) Don’t say things in an email, especially in the office, that you wouldn’t say publicly.
3Īssuming email is private and confidentialĪnything you write in an email can be shared, whether intentionally or accidentally. your accidental Reply All may not result in a fairytale ending. In this case, the subject of the crush was flattered. I was involved in a group email where one member replied, thinking she was emailing only me, to admit she had a crush on another member of the email group. Reply All is a handy feature when there are more than two people who need to be involved in a conversation, but be careful. Hitting Reply All when you should hit Reply Here’s a tip: If you regularly need to send bulk email, use a bulk email platform like MailChimp or Constant Contact.
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